Delivery timelines
Delivery Time
In-stock bicycles: Typically available for collection within 3–7 business days.
Shipping Policy
Shipping information
Click & Collect Only
At Cadence, every bicycle is collected from one of our authorised retail partners.
This allows your bike to be professionally assembled, inspected, and ready to ride from day one. It also gives you the opportunity to receive a handover from a qualified technician and ask any questions before your first ride.
Delivery Areas
We currently offer Click & Collect throughout mainland France via our network of authorised Cadence retailers.
Accessories
Accessories ordered together with a bicycle will normally be delivered to your selected retailer and fitted where applicable before collection.
For accessories purchased separately, delivery options may vary depending on the product.
Order Confirmation
Once your order has been confirmed, you will receive:
1.An order confirmation email.
2. There will be notification when your bike has arrived at your selected retailer.
3.A final confirmation once your bike has been assembled and is ready for collection.
Tracking and updates
Once your order has been confirmed, all updates regarding its progress will be sent to the email address provided at checkout. You will receive notifications when your order is being prepared, when it has been dispatched to your selected Cadence retailer, and when it is ready for collection.
If there are any unexpected delays or delivery issues, we will notify you by email as soon as possible with an updated estimated collection date.